Delivery &

Returns  

Delivery

  • UK delivery only

  • Standard Tracked Delivery: 2-4 working days from dispatch confirmation

  • Free delivery for orders over £15

 

Returns/Cancellations

We accept returns up to 30 days after delivery. DUO is also covered against manufacturing defects for 2 years after purchase. If you change your mind after placing your order or wish to cancel the order please contact info@duobottles.com. Please be aware we require a proof of purchase for any returns.

Returns Process

If your DUO bottle has not been used and is in saleable condition (e.g. no marks or stickers on the bottle) we will issue a full refund once we have receipt of the bottle. Please note we do not offer free returns, the cost must be covered by the customer.

DUO Bottles cannot be held responsible for any returns that are lost in the post. We strongly advise using a 'signed for service' when posting returns.

Damages

If your bottle is damaged in transit please send a photograph, along with proof of purchase to info@duobottles.com.

Subscribe today to receive promotional offers, new release info and more!

  • Instagram Icon
  • Facebook Icon

DUO BOTTLES LIMITED, LONDON

COMPANY NUMBER 11940605

0
Screen Shot 2020-03-24 at 16.57.17.png